BEGIN:VCALENDAR VERSION:2.0 X-WR-CALNAME:I-Light L2/L3 Field Service Requests PRODID:-//Apple Computer, Inc//iCal 2.0//EN X-WR-RELCALID:9F5CEEB3-53E1-4CDE-9E76-83-fsr X-WR-TIMEZONE:America/Indianapolis CALSCALE:GREGORIAN METHOD:PUBLISH BEGIN:VEVENT SEQUENCE:1 DTSTART:20071204T133001Z SUMMARY: 887 I-Light Core Node Henry Street Site Access (completed) DTEND:20071204T171601Z DESCRIPTION:TICKET NUMBER: 887\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Tuesday, December 4, 2007, 1:30 PM (1330)\nEND TIME: Tuesday, December 4, 2007, 5:16 PM (1716)\nDESCRIPTION: Met with Rob/ivytech and he has completed his work at henry st. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=887&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20071205T142501Z SUMMARY: 905 I-Light Member Ivy Tech Central Office Access for Henry Street DTEND:20071205T144801Z DESCRIPTION:TICKET NUMBER: 905\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Wednesday, December 5, 2007, 2:25 PM (1425)\nEND TIME: Wednesday, December 5, 2007, 2:48 PM (1448)\nDESCRIPTION: Mike will meet Rob at Henry. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=905&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20071210T180001Z SUMMARY: 906 I-Light Member Ivy Tech Central Office Access for Henry Street (Completed) DTEND:20071210T194501Z DESCRIPTION:TICKET NUMBER: 906\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Monday, December 10, 2007, 6:00 PM (1800)\nEND TIME: Monday, December 10, 2007, 7:45 PM (1945)\nDESCRIPTION: Met Rob and a guy from IFW at Henry Street. They completed their work by 345PM. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=906&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20071113T203001Z SUMMARY: 863 I-Light Member Ivy Tech Central Office Access for Henry Street DTEND:20071113T224501Z DESCRIPTION:TICKET NUMBER: 863\nFSR TYPE: Site-Access\nAFFECTED: N/A\n\nSTART TIME: Tuesday, November 13, 2007, 8:30 PM (2030)\nEND TIME: Tuesday, November 13, 2007, 10:45 PM (2245)\nDESCRIPTION: Rob installed equipment in ivy tech rack. no problems URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=863&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080104T200001Z SUMMARY: 996 I-Light Member Ivy Tech Central Office Henry Street Access Completed) DTEND:20080105T000001Z DESCRIPTION:TICKET NUMBER: 996\nFSR TYPE: Site-Access\nAFFECTED: Henry Street POP\n\nSTART TIME: Friday, January 4, 2008, 8:00 PM (2000)\nEND TIME: Saturday, January 5, 2008, 12:00 AM (0000)\nDESCRIPTION: I met Dave from Ivy Tech at Henry Street at 3PM on 1/4/08 for access. He completed his work shortly before 7PM. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=996&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20071210T142001Z SUMMARY: 923 I-Light Member Ivy Tech Central Office Emergency Access for Henry Street (Completed) DTEND:20071210T143001Z DESCRIPTION:TICKET NUMBER: 923\nFSR TYPE: Site-Access\nAFFECTED: Ivy Tech\n\nSTART TIME: Monday, December 10, 2007, 2:20 PM (1420)\nEND TIME: Monday, December 10, 2007, 2:30 PM (1430)\nDESCRIPTION: I met Rob and Jeff at Henry Street this morning for an emergency outage. They rebooted their firewalls and got them both to restore. They contacted their office and verified the outage was resolved. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=923&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20071220T131501Z SUMMARY: 962 Henry Street Access for Robert Patrick (Completed) DTEND:20071220T133001Z DESCRIPTION:TICKET NUMBER: 962\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Thursday, December 20, 2007, 1:15 PM (1315)\nEND TIME: Thursday, December 20, 2007, 1:30 PM (1330)\nDESCRIPTION: I met Rob at Henry street around 9:15AM and was out by 9:30AM. He was grabbing a piece of equipment that had a bad port so they could send it back for a replacement. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=962&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080103T211501Z SUMMARY: 994 I-Light Member Ivy Tech Central Office Henry Street Access DTEND:20080103T223501Z DESCRIPTION:TICKET NUMBER: 994\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Thursday, January 3, 2008, 9:15 PM (2115)\nEND TIME: Thursday, January 3, 2008, 10:35 PM (2235)\nDESCRIPTION: Emergency access for Ivy Tech to deal with a fiber problem they encountered while turning up their Gary connection URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=994&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080111T134501Z SUMMARY: 1021 I-Light Member Ivy Tech Central Office Henry Street Access (Completed) DTEND:20080111T141001Z DESCRIPTION:TICKET NUMBER: 1021\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Friday, January 11, 2008, 1:45 PM (1345)\nEND TIME: Friday, January 11, 2008, 2:10 PM (1410)\nDESCRIPTION: I met Rob at 9:45AM (1345UTC) and he was completed by 10:10AM (1410UTC). This ticket can be closed. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1021&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080129T110001Z SUMMARY: 1055 I-Light Member Ivy Tech Central Office Henry Street Access (Completed) DTEND:20080129T113001Z DESCRIPTION:TICKET NUMBER: 1055\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Tuesday, January 29, 2008, 11:00 AM (1100)\nEND TIME: Tuesday, January 29, 2008, 11:30 AM (1130)\nDESCRIPTION: Cory met Danny and Jeff Perrey at 6:00am EST and let them out at 6:30am. Closing the ticket. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1055&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080208T152001Z SUMMARY: 1087 Smithville Telco Access Henry ST (IPHE) (Completed) DTEND:20080208T153501Z DESCRIPTION:TICKET NUMBER: 1087\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Friday, February 8, 2008, 3:20 PM (1520)\nEND TIME: Friday, February 8, 2008, 3:35 PM (1535)\nDESCRIPTION: I met Bud at Henry Street at 10:20AMEST (1520UTC). He called into their head technician and they informed him the line they needed to test did NOT terminate at Henry Street. This ticket is ready to close. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1087&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080221T144501Z SUMMARY: 1122 Henry Street access for Robert Patrtick (completed) DTEND:20080221T151501Z DESCRIPTION:TICKET NUMBER: 1122\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Thursday, February 21, 2008, 2:45 PM (1445)\nEND TIME: Thursday, February 21, 2008, 3:15 PM (1515)\nDESCRIPTION: Rob and David/ivytech have completed work, ticket can be closed. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1122&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080227T183001Z SUMMARY: 1139 IUPUI access for Robert Patrick (Completed) DTEND:20080227T190001Z DESCRIPTION:TICKET NUMBER: 1139\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Wednesday, February 27, 2008, 6:30 PM (1830)\nEND TIME: Wednesday, February 27, 2008, 7:00 PM (1900)\nDESCRIPTION: I met Rob this afternoon and he verified w/ his office that the connection was up. This ticket is ready to be closed. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1139&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080404T160001Z SUMMARY: 1206 I-Light Ivy Tech Robert Patrick needs access to Henry St.-Lifeline (Completed) DTEND:20080404T073001Z DESCRIPTION:TICKET NUMBER: 1206\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Friday, April 4, 2008, 4:00 PM (1600)\nEND TIME: Friday, April 4, 2008, 7:30 AM (0730)\nDESCRIPTION: I met Rob and Dave a little after noon on Friday. They completed their work shortly after 3PM and we were out of there by 3:30PM. This ticket is ready to close. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1206&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080420T120001Z SUMMARY: 1240 I-Light FSR-Tech Assist for Ivy Tech at IPHE DTEND:20080420T123001Z DESCRIPTION:TICKET NUMBER: 1240\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Sunday, April 20, 2008, 12:00 PM (1200)\nEND TIME: Sunday, April 20, 2008, 12:30 PM (1230)\nDESCRIPTION: IVYTECH has completed work, ticket can be closed URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1240&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080424T183001Z SUMMARY: 1261 I-Light FSR-Tech Assist for Ivy Tech at IPHE DTEND:20080424T193001Z DESCRIPTION:TICKET NUMBER: 1261\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Thursday, April 24, 2008, 6:30 PM (1830)\nEND TIME: Thursday, April 24, 2008, 7:30 PM (1930)\nDESCRIPTION: Met Rob and James at Henry Street around 230PMEST. They got everything completed and worked w/ AT&T until around 330PMEST. This ticket is ready to be closed. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1261&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080530T032001Z SUMMARY: 1366 I-Light site access for Henry St. (Completed) DTEND:20080530T060001Z DESCRIPTION:TICKET NUMBER: 1366\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Friday, May 30, 2008, 3:20 AM (0320)\nEND TIME: Friday, May 30, 2008, 6:00 AM (0600)\nDESCRIPTION: Pete met Bryan from Smithville at Henry Street/Lifeline around 1120PMEST. Bryan completed his work shortly after 2AMEST. This ticket is ready to be closed. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1366&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080612T130001Z SUMMARY: 1442 I-Light Site Access Request for Princeton Hut DTEND:20080616T133001Z DESCRIPTION:TICKET NUMBER: 1442\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Thursday, June 12, 2008, 1:00 PM (1300)\nEND TIME: Monday, June 16, 2008, 1:30 PM (1330)\nDESCRIPTION: This is schedule for Monday 6/16/08, 9:00am. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1442&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20080701T180001Z SUMMARY: 1492 I-Light Member Ivy Tech Henry St. Site Access Request DTEND:20080701T200001Z DESCRIPTION:TICKET NUMBER: 1492\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Tuesday, July 1, 2008, 6:00 PM (1800)\nEND TIME: Tuesday, July 1, 2008, 8:00 PM (2000)\nDESCRIPTION: Confirmed with Rob that Mike would meet him today. URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=1492&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20090107T160001Z SUMMARY: 2058 FSR-Site Escort for Princeton, IN Resolved DTEND:20090107T180001Z DESCRIPTION:TICKET NUMBER: 2058\nFSR TYPE: Tech-Assist\nAFFECTED: \nSTART TIME: Wednesday, January 7, 2009, 4:00 PM (1600)\nEND TIME: Wednesday, January 7, 2009, 6:00 PM (1800)\nDESCRIPTION: Approved by Level(3). URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=2058&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20090428T180001Z SUMMARY: 2347 FSR - North Street Site (ATT) Access Request Completed DTEND:20090428T181501Z DESCRIPTION:TICKET NUMBER: 2347\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Tuesday, April 28, 2009, 6:00 PM (1800)\nEND TIME: Tuesday, April 28, 2009, 6:15 PM (1815)\nDESCRIPTION: FSR - North Street Site (ATT) Access Request URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=2347&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20090622T123001Z SUMMARY: 2479 I-Light FSR (IPHE) Ivy Tech Site Access Request (Completed) DTEND:20090622T223001Z DESCRIPTION:TICKET NUMBER: 2479\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Monday, June 22, 2009, 12:30 PM (1230)\nEND TIME: Monday, June 22, 2009, 10:30 PM (2230)\nDESCRIPTION: FSR completed URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=2479&proj=83 END:VEVENT BEGIN:VEVENT SEQUENCE:1 DTSTART:20091106T130001Z SUMMARY: 2856 I-Light FSR (IPHE) Ivy Tech Site Access DTEND:20091106T150001Z DESCRIPTION:TICKET NUMBER: 2856\nFSR TYPE: Site-Access\nAFFECTED: \nSTART TIME: Friday, November 6, 2009, 1:00 PM (1300)\nEND TIME: Friday, November 6, 2009, 3:00 PM (1500)\nDESCRIPTION: FSR Completed URL;VALUE=URI:http://tick-indy.globalnoc.iu.edu/tickets/view.cgi?tick=2856&proj=83 END:VEVENT END:VCALENDAR